Terms and Conditions

Purchase of the Conference Packages

As the conference program activities are included in both the Registration and Travel Package components, a registration fee on its own will not be accepted without the purchase of the main conference travel package. Purchase of pre or post conference packages must be in conjunction with the main conference travel package. Due to the high demand for the pre and post conference tours, applications to attend these without attending the main conference will not be accepted.

Alteration of itinerary

No change in the routing and/or itineraries is contemplated. However, the operator reserves the right to alter, amend or cancel any of the arrangements contained herein.

Pricing

All costs are quoted in Australian dollars.

Pricing may be subject to:

• Changes in the rate of exchange which are based on rates as at 1 May 2026
• Changes in government imposed taxes and fees
• Fuel surcharges imposed by cruise lines, airlines and other suppliers

Program exclusions

All programs exclude the following: 

• Items of a personal nature ie. telephone calls, mini bar, room service, laundry and business communications
• Meals and beverages not specified in the program
• Travel insurance

Payments

Registration fees plus a $2,000 deposit per person is due at the time of registration for the main conference program.

A $1,000 deposit per person is also due at the time of registration for each of the pre and post conference programs.

Note: If registering after 31 December 2026, the full amount of the booking is payable immediately.

Registration fees, deposit and balance payments can be made by credit card or direct deposit to Impact Events (PSA Travel).

American Express, Visa and MasterCard incur a 1.7% surcharge.

Cancellation Fees

• If you cancel on or prior to 1 August 2026 you will forfeit $250 per person for administration fees (plus GST).  
• Cancellations made on or after 1 August 2026 will incur a forfeiture of deposits paid 
• Cancellations made on or after 1 January 2027 and up to the date of departure will result in a maximum cancellation fee of 100% of conference travel package costs and loss of registration fees.  

Refunds will not be made on unused portions of the package.

Any extension travel bookings made in addition to the official conference travel package will be governed by the terms and conditions of the operator supplying those services.

Travel insurance is highly recommended should you need to cancel your trip due to unforeseen circumstances.